Tony Teunis , Vice President of Operations at All Western Mortgagae , has a problem .
Email service experienced problems in his office . Thread email her swollen hinders productivity and employees . The development of the daily work obstructed when trying to equalize everyone thought .
" I want to say it was some sort of communication method crowded , " said Teunis . " [ We use ] email , private instant messaging system , bulletin boards , and even believe it or not through the postal system . It was very difficult to communicate with the size of our operations plus how we are geographically spread throughout the world . "
So he changed the nature of communication in the office . He banned email and use a product called Unison , an application for collaboration in the workplace ( we previously featured his profile here ) . This application collects text chat , voice chat service similar to Skype , and messaging applications that can accommodate a variety of companies in any size .
It is important that the application of the Unison general office email could reduce by 80 percent , but the All Western Mortgage completely abolish in an effort prohibit the use of email . Nowadays all people communicate through the same platform , the work completed faster .
Teunis says , " If an underwriter ( selectors risk in the insurance company / loan ) , can not make a decision , and send it to the credit committee at 07:00 am , it may have already decided on the credit committee at 08:05 am . In the old world we need to regulate the credit committee meetings twice a week which takes place in our office . Now we are not constrained by the usual constraints such as meetings and conference calls that we did as it used to . "
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